![]() There were no glasses/tissues/etc midway through the event. The chairs were all dirty before all guests arrived and it did not look like a newly built venue unfortunately. These were all part of our contract for which we did not even get our money back. Some of the appetizer items were not served. The bathrooms did not have any toilet paper. There were large bins of garbage bags right in front of the entrance which we had to continuously ask to be moved. This was extremely embarrassing as our guests did not feel comfortable with food being stationed there. The buffet (that was promised to be family style buffet) was set up in front of the bathrooms. We had to cancel our scheduled pre-event photoshoot. 1 hour prior to the event start, we were in the venue trying to move tables and explain to the ma itre d what was agreed on before booking. We even discussed how long it would take servers to bring out the food to tables to which the manager assured us could be done in the space and would take about 30-40 min. Food was not set up and served as planned - family style buffet. Unfortunately our booking manager’s (Arun) words and promises were severely far from reality on the day of our event.
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